Returns & Exchanges
At Commune, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a refund or exchange. Please ensure items are in their original condition and packaging to qualify for a full reimbursement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully disassemble the furniture if necessary and place it back in its original protective packaging to prevent damage during transit.
- 3.Schedule a Pickup
For larger furniture pieces, we will coordinate a professional courier collection; for smaller accents, simply print and attach the provided prepaid shipping label.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
